Privacy Policy
Last Updated: [09/08/2026]
Plumbox we respects your privacy and is committed to protecting the personal information you provide when using our website, plumbox.in.
This Privacy Policy explains how we collect, use, and protect your information when you visit our website or place an order with us.
1. Information We Collect
When you use our website or place an order, we may collect information such as:
- Name
- Email address
- Mobile/telephone number
- Billing address
- Shipping address
- Order details
- Payment-related information
- Information you provide when contacting us
- Technical information such as IP address, browser type, and device information
2. How We Use Your Information
We may use your information to:
- Process and deliver your orders
- Process online payments
- Contact you regarding your order
- Provide customer support
- Respond to enquiries
- Improve our website and services
- Prevent fraud or misuse
- Comply with applicable legal and regulatory requirements
3. Payment Information
Online payments may be processed through third-party payment service providers.
Your payment information may be handled directly by the payment gateway according to its own privacy and security policies.
Plumbox does not intentionally store complete card details or payment credentials on our website.
4. Sharing Your Information
We may share necessary information with trusted service providers when required to operate our business, including:
- Courier and delivery partners
- Payment gateway providers
- Website hosting and technology providers
- Customer support or service providers
- Government or legal authorities where required by law
We do not sell your personal information to third parties for their independent marketing purposes.
5. Cookies
Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand website usage, and provide a better shopping experience.
You can manage cookie settings through your browser, although disabling certain cookies may affect website functionality.
6. Data Security
We take reasonable measures to protect the personal information we collect from unauthorized access, misuse, alteration, or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
7. Third-Party Services
Our website may use third-party services such as payment gateways, courier services, analytics tools, or other service providers.
These third parties may process information according to their own privacy policies.
8. Your Rights
Depending on applicable law, you may have rights regarding your personal information, including requesting access, correction, or deletion of certain information.
To make a privacy-related request, please contact us through our Contact Us page.
9. Children’s Privacy
Our website sells products intended for babies and children, but purchases should be made by parents, guardians, or other adults.
We do not knowingly collect personal information directly from children for the purpose of purchasing products.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
11. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us through our Contact Us page.
Website: plumbox.in